Website Maintenance Services
Peace of Mind for your Business!
We provide WordPress and WooCommerce website maintenance packages and care plans to Australian businesses of all sizes, so they can focus on what they do best and leave the website maintenance to us.
No setup fees. No lock-in contracts. Cancel anytime.
Australian-based team!
Website Maintenance Services for WordPress and WooCommerce
Why do you need a WordPress Care Plan or website maintenance package?
Similar to owning a car, regular maintenance and security on websites are a must. Our web hosting and development team will keep a constant watch on your website, keeping it up to date and monitoring it with industry-leading security software.
WordPress and WooCommerce websites must be kept up to date with the latest core and plugin versions, and with security monitoring to prevent theft of your data and your customers’ data.
For WooCommerce stores, e-commerce website maintenance is especially critical. Plugin conflicts, payment gateway failures, broken product pages, or checkout errors can directly cost you sales — often without any visible error message for the store owner. Our WooCommerce maintenance and support plans keep your store running reliably, with regular updates, compatibility checks, and 24/7 uptime monitoring so issues are caught before your customers notice them.
Keeping your website up to date also helps maintain your organic presence – that means getting customers for no additional marketing cost!
We work with businesses across Melbourne, Brisbane, Sydney and the Gold Coast. As well as New Zealand and the USA.
Risks of neglecting website maintenance
A website that is left unchecked can slowly become less secure, less reliable, and less effective at generating leads or sales. Regular maintenance reduces the risk of downtime, security issues, broken functionality, and lost visibility in search.
- Security vulnerabilities can accumulate when WordPress core files, themes, and plugins are not updated, increasing the risk of malware, hacking, or data loss.
- Small technical issues can turn into expensive problems, especially when broken forms, failed checkouts, or plugin conflicts go unnoticed for too long.
- Website downtime can cost enquiries and sales, particularly if no one is monitoring uptime or responding to incidents quickly.
- Outdated websites often become slower and less stable, which can hurt user experience and reduce trust with potential customers.
- Search visibility can be affected when websites are neglected, especially if technical issues, broken pages, or poor performance are left unresolved.
- Recovery is usually more expensive than prevention, whether the issue is a hacked site, corrupted update, or a store feature that stops working at the wrong time.
Who gains the most from website maintenance?
Website maintenance is most valuable for businesses that rely on their website to generate leads, process sales, stay visible in search, or support day-to-day operations. If your website is important to your business, regular maintenance helps protect that investment.
- eCommerce and WooCommerce stores where downtime, failed checkouts, or payment gateway issues directly cost revenue — often without the store owner knowing until a customer complains. Our ecommerce website maintenance plans include WooCommerce-specific checks, plugin compatibility testing, and fast response when something breaks, so your store stays open and your customers keep checking out.
- Service businesses with contact forms or booking systems that depend on enquiries coming through reliably. A broken form can silently kill leads for days or weeks.
- Small businesses without in-house IT support who need a reliable team to call when something goes wrong, without the cost of a full-time developer.
- Businesses investing in SEO or Google Ads where a slow, broken, or hacked site wastes ad spend and undermines organic rankings that took months to build.
- High-traffic or content-heavy sites where plugin conflicts, theme updates, or performance issues can surface quickly and affect many visitors.
- Growing businesses that have outgrown DIY website management and need professional oversight to keep pace with site complexity.
Website Maintenance Includes
Website changes and updates
24/7 Security monitoring
Website backups
Uptime monitoring
WordPress Optimisation
Phone support
Clients we have worked with
Client Testimonial
WordPress/WooCommerce maintenance + Shopify Migration
Ignite Digital has been a great support for my website over a number of years. They maintained my WordPress and WooCommerce website, keeping things updated, secure and running smoothly.
When I later moved my store from WooCommerce to Shopify, Ignite Digital helped make sure the migration was handled carefully from an SEO point of view, including reviewing the existing site, planning redirects and protecting important pages.
The process felt considered and well-managed, which made the move much less stressful.
Angela Hawkey
WordPress maintenance + WooCommerce to Shopify SEO migration
Website Maintenance Packages / Care Plans
Standard
Best for small business websites. Core protection, updates & backups.
$99 + GST /month
What’s Included?
Communication Channels
Server
Extras
These extras are available if you want our high-performance hosting and/or if you have a WooCommerce e-commerce store.
No lock-in contract. Cancel up to 7 days before month end.
Advanced
Best for active sites needing regular content changes & priority support.
$499 + GST /month
What’s Included?
All the items in the Standard package plus:
Communication Channels
Extras
These extras are available if you want our high-performance hosting and/or you have a WooCommerce e-commerce store.
No lock-in contract. Cancel up to 7 days before month end.
Premium
For growing teams that need regular support and a higher level of monitoring. Best package for e-commerce stores.
From $1,599 + GST /month
What’s included?
All the items in the Standard package plus:
No lock-in contract. Cancel up to 7 days before month end.
Custom Packages
Ask about a custom maintenance package to suit your requirements – we can change the hours per month to suit you and add in items including;
Emergency Website Recovery
Website down, hacked, or displaying database errors?
If your website has suddenly stopped working, is displaying errors, or has been compromised, we provide emergency WordPress and WooCommerce recovery services for Australian businesses.
Malware cleanup and hacked website recovery
Critical WordPress and WooCommerce error fixes
Database corruption and “Error Establishing Database Connection” recovery
Failed update and plugin conflict repair
Website restore from backups and recovery points
Performance and server troubleshooting
Security hardening to help prevent repeat attacks
Fast-response emergency support available for business-critical websites.
Emergency recovery services from $750 + GST, depending on severity and recovery time required.
For Agencies & Resellers
Offer reliable website maintenance to your clients without hiring in-house developers.
- White-label website maintenance
- Priority support for urgent client issues
- Agency partner pricing
- Technical escalation support
- Branded reporting available
- Flexible support for WordPress and WooCommerce sites
Not ready to commit to a plan?
Get a free WordPress health check. We’ll show you exactly what needs attention on your site.
Book Free Health CheckWebsite Maintenance FAQ’s
We can support you with pretty much anything to do with websites, making your life easier and making more time to focus on your business.
Yes, on most packages, you can pick up the phone and talk to us.
Yes, we host and maintain WooCommerce websites of any size. Contact us for details.
Most of the time it doesn’t. There are a few providers we recommend not hosting with, but in genera,l these packages are available no matter where you have your website. We also offer website hosting as well.
We can’t promise that your website won’t get hacked, but one of the goals of WordPress maintenance and security is to make your site secure and more difficult for hackers to hack your site.
We can assist with recovery and cleanup from any hack.
Our packages are billed monthly before the start of the month.
Yes, you are not locked into any contract. You can cancel anytime up to 7 days before the end of the current month.