Website Maintenance Services

We provide WordPress and WooCommerce website maintenance packages to businesses of all sizes, so they can focus on what they do best and leave the website maintenance to us.

Month to month contracts. Cancel anytime.

Additional Advantages

Why do you need a website maintenance package?

Similar to owning a car, regular maintenance and security on websites are a must. Our web hosting and development team will keep a constant watch on your website keeping it up to date and monitoring it with industry leading security software.

It is imperative that WordPress and WooCommerce websites are kept up to date with latest core and plugin versions, and with security monitoring to prevent theft of your data and your customers data.

Keeping your website up to date also helps maintain your organic presence – that means getting customers for no additional marketing cost!

employees fixing website maintenance errors

Website changes and updates

Updates to core and plugins plus upgrades and content changes as required.

24/7 Security monitoring

24/7 protection against DDoS and hacking attempts.

Website backups

Daily backups for your peace of mind. Easy website restore should it be needed.

Uptime monitoring

We monitor your website with uptime monitoring tools every 1 minute or 5 minutes depending on package.

WordPress Optimisation

We optimise your CMS including WordPress / WooCommerce for stability, security and speed.

Phone support

Talk to a real person, locally, in the event of any mission critical failure on your website.

Website Maintenance Packages

Standard

Designed to provide you with a comprehensive service that covers most scenarios.

$99 + GST /month

What’s Included?

1/2 hour of content updates per month.
Weekly WordPress plugin updates
Monthly WordPress theme updates
24/7 Security and Uptime monitoring
Troubleshooting
Daily backups.
Bug Fixing

Communication Channels

Email Alerts
Phone Alerts for Critical Incidents

Server

Resource Monitoring
Resource Alerts
Security Alerts
PHP version updates as required

Extras

These extras are available if you want our high-performance hosting and/or you have a WooCommerce e-commerce store.

High-performance web hosting from $30 + GST /month
WooCommerce – additional updates and monitoring as required for WooCommerce from $50 + GST /month

Advanced

Designed to provide you with a comprehensive service that covers most scenarios.

$450 + GST /month

What’s Included?

All the items in the Standard package plus:

4 hours of content updates per month.
Administration Support

Communication Channels

Email and phone support

Extras

These extras are available if you want our high-performance hosting and/or you have a WooCommerce e-commerce store.

High-performance web hosting from $30 + GST /month
WooCommerce – additional updates and monitoring as required for WooCommerce from $50 + GST /month

Premium

For growing teams that need regular support and a higher level of monitoring. Best package for e-commerce stores.

$POA /month

What’s included?

All the items in the Standard package plus:

From 10 hours of content updates/development per month.
Phone support
Page speed optimisation
WooCommerce optimisation
Development work

Custom Packages

Ask about a custom maintenance package to suit your requirements – we can change the hours per month to suit you and add in items including;

Technical SEO recommendations
On-page SEO recommendations
Monthly SEO Audit – Automated
WooCommerce optimisation
Google Analytics analysis and phone consultation

Website Maintenance FAQ’s

What services does website maintenance include?

We can support you with pretty much anything to do with websites, making your life easier and making more time to focus on your business.

Do you offer phone support?

Yes, on most packages you can pick up the phone and talk to us.

Do you manage WooCommerce websites?

Yes, we host and maintain WooCommerce websites of any size. Contact us for details.

Does it matter what hosting provider I’m using?

Most of the time it doesn’t. There are a few providers we recommend not hosting with but in general these packages are available no matter where you have your website. We also offer website hosting as well.

What happens if my website gets hacked?

We can’t promise that your website won’t get hacked but one of the goals of WordPress maintenance and security is to make your site secure and more difficult for hackers to hack your site.

We can assist with recovery and cleanup from any hack.

How am I billed?

Our packages are billed monthly before the start of the month.

Can I cancel anytime?

Yes, you are not locked in to any contract. You can cancel anytime up to 7 days before the end of the current month.